*{box-sizing:border-box}html,body,#app{height:100%;margin:0}body{background:#f3f4f6;color:#111827;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}.loginWrap{height:100%;display:grid;place-items:center;padding:24px}.loginCard{width:min(420px,100%);background:#fff;border:1px solid #e5e7eb;border-radius:20px;padding:28px;box-shadow:0 20px 45px rgba(15,23,42,.08)}.brand{font-weight:900;font-size:22px}.sub{color:#6b7280;margin:6px 0 24px}.field{display:grid;gap:7px;margin:14px 0}.field label{font-size:13px;font-weight:700}.field input{width:100%;padding:12px 13px;border:1px solid #d1d5db;border-radius:11px;font:inherit}.btn{border:0;border-radius:10px;padding:11px 14px;font-weight:800;cursor:pointer}.btnPrimary{background:#111827;color:#fff}.btnGhost{background:#f3f4f6;color:#111827}.btnHuman{background:#eef2ff;color:#3730a3}.btnBot{background:#ecfdf5;color:#047857}.btn:disabled{opacity:.5;cursor:not-allowed}.error{background:#fef2f2;color:#991b1b;border:1px solid #fecaca;padding:10px 12px;border-radius:10px;font-size:13px;margin-top:10px}.shell{height:100%;display:grid;grid-template-rows:64px 1fr}.topbar{background:#111827;color:white;display:flex;align-items:center;justify-content:space-between;padding:0 18px}.topbar .left{display:flex;gap:16px;align-items:center}.topbar a{color:#fff;text-decoration:none}.topbar small{color:#cbd5e1}.workspace{min-height:0;display:grid;grid-template-columns:390px 1fr;gap:1px;background:#d1d5db}.sidebar,.chat{background:#fff;min-height:0}.sidebar{display:grid;grid-template-rows:auto 1fr auto}.sideHead{padding:14px;border-bottom:1px solid #e5e7eb}.searchRow{display:flex;gap:8px}.searchRow input{min-width:0;flex:1;padding:10px 12px;border:1px solid #d1d5db;border-radius:10px}.metrics{font-size:11px;color:#6b7280;margin-top:8px}.list{overflow:auto}.item{padding:14px;border-bottom:1px solid #eef2f7;cursor:pointer}.item:hover{background:#f9fafb}.item.active{background:#eef2ff}.itemTop{display:flex;justify-content:space-between;gap:10px}.name{font-weight:850;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.time{font-size:11px;color:#9ca3af;white-space:nowrap}.preview{font-size:13px;color:#6b7280;margin-top:5px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.tags{display:flex;gap:6px;align-items:center;margin-top:8px;flex-wrap:wrap}.tag2{font-size:10px;padding:3px 7px;border-radius:999px;background:#f3f4f6;color:#374151}.unread{font-size:10px;background:#111827;color:#fff;border-radius:999px;min-width:20px;height:20px;display:inline-grid;place-items:center;padding:0 6px}.more{padding:12px;border-top:1px solid #e5e7eb}.more button{width:100%}.chat{display:grid;grid-template-rows:76px auto auto minmax(0,1fr) auto;min-height:0;height:100%;overflow:hidden}.chatHead{border-bottom:1px solid #e5e7eb;padding:12px 18px;display:flex;justify-content:space-between;align-items:center}.chatTitle{font-size:18px;font-weight:900}.chatSub{font-size:12px;color:#6b7280;margin-top:4px}.modeButtons{display:flex;gap:8px}.messages{padding:20px;overflow:auto;background:#f8fafc}.emptyChat{height:100%;display:grid;place-items:center;color:#9ca3af}.msgRow{display:flex;margin:8px 0}.msgRow.out{justify-content:flex-end}.bubble{max-width:min(680px,78%);padding:10px 12px;border-radius:14px;background:#fff;border:1px solid #e5e7eb;box-shadow:0 1px 2px rgba(0,0,0,.03)}.out .bubble{background:#111827;color:#fff;border-color:#111827}.msgText{white-space:pre-wrap;word-break:break-word}.msgMeta{font-size:10px;opacity:.6;margin-top:6px}.composer{border-top:1px solid #e5e7eb;padding:12px 18px;color:#6b7280;background:#fff}.composer strong{color:#111827}.toast{position:fixed;right:18px;bottom:18px;background:#111827;color:#fff;padding:10px 14px;border-radius:10px;font-size:13px;box-shadow:0 10px 30px rgba(0,0,0,.2)}@media(max-width:850px){.workspace{grid-template-columns:1fr}.chat{display:none}.shell.chatOpen .sidebar{display:none}.shell.chatOpen .chat{display:grid}.workspace{min-height:0}.topbar{padding:0 12px}.sidebar{min-width:0}}
.templateRow{display:flex;gap:8px;margin-bottom:8px}.templateRow select{min-width:220px;max-width:420px;padding:9px 10px;border:1px solid #d1d5db;border-radius:10px;background:#fff}.composeRow{display:grid;grid-template-columns:auto 1fr auto;gap:8px;align-items:end}.composeRow textarea{resize:none;width:100%;padding:10px 12px;border:1px solid #d1d5db;border-radius:10px;font:inherit;min-height:44px}.composeRow input[type=file]{max-width:210px;font-size:12px}.composeMeta{font-size:10px;color:#9ca3af;margin-top:6px}@media(max-width:850px){.composeRow{grid-template-columns:1fr auto}.composeRow input[type=file]{grid-column:1/-1;max-width:100%}.templateRow select{min-width:0;flex:1}}

/* v0.7 origen publicitario */
.adContext{padding:0 16px 10px;background:#fff;border-bottom:1px solid #edf0f3}.ad-card{display:flex;gap:11px;border:1px solid #e1e6ee;background:#f8fafc;border-radius:13px;padding:10px;max-width:900px}.ad-card img{width:92px;height:92px;border-radius:10px;object-fit:cover;border:1px solid #e5e7eb}.ad-copy{min-width:0}.ad-kicker{font-size:11px;font-weight:900;color:#5b6473;margin-bottom:4px;text-transform:uppercase;letter-spacing:.03em}.ad-copy strong{display:block;font-size:13px;color:#111827}.ad-copy p{font-size:12px;color:#596273;margin:4px 0 6px;white-space:pre-wrap}.ad-meta{display:flex;flex-wrap:wrap;gap:5px}.ad-meta span{font-size:10px;font-weight:750;padding:4px 6px;border-radius:999px;background:#eef2f7;color:#475467}
@media(max-width:850px){.adContext{padding:8px 10px}.ad-card img{width:70px;height:70px}.ad-copy p{max-height:48px;overflow:auto}}

/* v0.8 HUB operativo: layout 3 columnas + CRM lateral + usuario por mensaje */
.topbar .left{gap:10px}.topbar .navLink{font-size:13px;font-weight:800;color:#cbd5e1;padding:7px 8px;border-radius:8px}.topbar .navLink:hover{background:rgba(255,255,255,.08);color:#fff}.topUser{display:flex;align-items:center;gap:10px}.versionPill{font-size:10px;background:rgba(255,255,255,.1);padding:5px 8px;border-radius:999px;color:#e5e7eb;font-weight:800}
.workspace{grid-template-columns:330px minmax(480px,1fr) 320px}.sidebar{border-right:1px solid #e5e7eb}.chat{min-width:0}.crmPanel{background:#fff;min-width:0;border-left:1px solid #e5e7eb;display:flex;flex-direction:column;overflow:hidden}.crmPanelHead{height:76px;padding:14px 16px;border-bottom:1px solid #e5e7eb;display:flex;align-items:center;justify-content:space-between}.crmEyebrow{font-size:10px;letter-spacing:.09em;color:#8b94a7;font-weight:900;margin-bottom:3px}.crmPanelHead strong{font-size:15px}.crmClose{display:none;border:0;background:#f3f4f6;width:34px;height:34px;border-radius:9px;font-size:22px;line-height:1;cursor:pointer}.crmPanelBody{padding:14px;overflow:auto;min-height:0}.crmEmpty{height:180px;border:1px dashed #d9dee7;border-radius:13px;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;color:#8b94a7;padding:18px;gap:7px;font-size:12px}.crmEmpty strong{color:#374151;font-size:14px}.crmCard{border:1px solid #e5e7eb;border-radius:14px;padding:14px;margin-bottom:11px;background:#fff}.crmTitle{font-size:17px;font-weight:900;line-height:1.2;overflow-wrap:anywhere}.crmStage{display:inline-flex;margin-top:8px;background:#eef2ff;color:#3730a3;font-size:10px;font-weight:850;border-radius:999px;padding:5px 8px}.crmGrid{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-top:14px}.crmGrid div,.crmContactRows div{min-width:0}.crmGrid span,.crmContactRows span,.crmNotes span{display:block;font-size:9px;text-transform:uppercase;letter-spacing:.05em;color:#98a2b3;font-weight:850;margin-bottom:3px}.crmGrid b,.crmContactRows b{display:block;font-size:11px;color:#344054;overflow-wrap:anywhere}.crmNotes{margin-top:13px;padding-top:11px;border-top:1px solid #eef0f3}.crmNotes p{margin:4px 0 0;font-size:11px;color:#475467;white-space:pre-wrap;max-height:86px;overflow:auto}.crmPrimaryLink{display:block;margin-top:13px;padding:10px 11px;text-align:center;border-radius:10px;background:#111827;color:#fff;text-decoration:none;font-size:11px;font-weight:850}.crmSectionLabel{font-size:9px;letter-spacing:.08em;color:#98a2b3;font-weight:900}.crmContactName{font-size:15px;font-weight:900;margin-top:5px}.crmMuted{font-size:11px;color:#667085;margin-top:3px}.crmContactRows{display:grid;gap:9px;margin-top:12px}.chatIdentity,.chatActions{display:flex;align-items:center;gap:9px}.chatIdentity{min-width:0}.chatIdentity>div{min-width:0}.chatTitle{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chatHead{gap:12px}.modeButtons{flex-shrink:0}.messages{padding:16px 18px}.msgRow{margin:6px 0}.bubble{max-width:min(720px,82%);padding:9px 11px}.msgActor{font-size:10px;font-weight:900;letter-spacing:.01em;margin-bottom:5px;color:#4f46e5}.out .msgActor{color:#c7d2fe}.msgText{font-size:13px;line-height:1.38}.composer{padding:10px 14px}.templateRow{margin-bottom:6px}.composeRow textarea{min-height:42px;max-height:120px}.crmMobileBtn{display:none}
@media(max-width:1250px){.workspace{grid-template-columns:310px minmax(430px,1fr) 285px}.crmGrid{grid-template-columns:1fr}.sidebar .item{padding:12px}.topbar .left small{display:none}}
@media(max-width:1100px){.workspace{grid-template-columns:320px minmax(0,1fr)}.crmPanel{position:fixed;top:64px;right:0;bottom:0;width:min(360px,94vw);z-index:70;box-shadow:-18px 0 45px rgba(15,23,42,.18);transform:translateX(105%);transition:transform .18s ease}.shell.crmOpen .crmPanel{transform:translateX(0)}.crmClose{display:block}.crmMobileBtn{display:inline-block}.chat{min-width:0}}
@media(max-width:850px){.topbar{height:58px}.shell{grid-template-rows:58px 1fr}.topbar .left .navLink,.topbar .left small,.topUser>small{display:none}.topbar .left a:first-child{font-size:14px}.versionPill{display:inline-flex}.workspace{grid-template-columns:1fr}.chatHead{height:68px;padding:9px 10px}.chatTitle{font-size:16px}.chatSub{font-size:10px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:58vw}.chatActions{gap:5px}.modeButtons{gap:4px}.modeButtons .btn,.crmMobileBtn{padding:8px 9px;font-size:11px}.messages{padding:11px;background:#f6f8fb}.bubble{max-width:88%;font-size:13px}.composer{padding:8px 9px calc(8px + env(safe-area-inset-bottom))}.templateRow{overflow:hidden}.templateRow select{font-size:12px}.composeRow textarea{font-size:14px}.crmPanel{top:58px;width:100vw}.crmPanelHead{height:62px}.crmPanelBody{padding-bottom:calc(18px + env(safe-area-inset-bottom))}}

/* v0.9 HUB acciones CRM + Desk */
.crmStageEditor{display:grid;gap:5px;margin-top:10px}.crmStageEditor span,.crmFilesHead>span{font-size:9px;text-transform:uppercase;letter-spacing:.06em;color:#98a2b3;font-weight:900}.crmStageEditor select{width:100%;padding:9px 10px;border:1px solid #d8dee8;border-radius:10px;background:#f8fafc;font:inherit;font-size:12px;font-weight:800;color:#344054}.hubActions{display:grid;grid-template-columns:1fr 1fr;gap:7px;margin-top:13px}.hubActions .btn{font-size:11px;padding:9px 8px;text-decoration:none;text-align:center}.ticketBtn{background:#f59e0b;color:#111827}.deskBtn{display:block}.crmFiles{margin-top:13px;padding-top:12px;border-top:1px solid #eef0f3}.crmFilesHead{display:flex;align-items:center;justify-content:space-between;gap:8px}.fileAddBtn{font-size:10px;font-weight:850;background:#eef2ff;color:#3730a3;padding:7px 8px;border-radius:8px;cursor:pointer;white-space:nowrap}.fileAddBtn input{display:none}.crmFileList{display:grid;gap:5px;margin-top:8px}.crmFileRow{display:flex;align-items:center;gap:6px;border:1px solid #edf0f4;border-radius:9px;padding:7px 8px;background:#fafbfc}.crmFileRow a{min-width:0;flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:10px;font-weight:750;color:#344054;text-decoration:none}.fileDelete{border:0;background:#fee2e2;color:#991b1b;width:22px;height:22px;border-radius:7px;cursor:pointer;font-weight:900}.ticketModalBack{position:fixed;inset:0;z-index:200;background:rgba(15,23,42,.48);display:grid;place-items:center;padding:16px}.ticketModal{width:min(520px,100%);background:#fff;border-radius:18px;padding:18px;box-shadow:0 30px 80px rgba(15,23,42,.28)}.ticketModalHead{display:flex;align-items:center;justify-content:space-between;margin-bottom:14px}.ticketModalHead span{display:block;font-size:9px;letter-spacing:.08em;color:#98a2b3;font-weight:900}.ticketModalHead strong{display:block;font-size:20px;margin-top:2px}.ticketClose{border:0;background:#f3f4f6;width:34px;height:34px;border-radius:10px;font-size:22px;cursor:pointer}.ticketModal label{display:grid;gap:5px;font-size:11px;font-weight:850;color:#475467;margin-top:10px}.ticketModal input,.ticketModal textarea,.ticketModal select{width:100%;padding:10px 11px;border:1px solid #d5dae3;border-radius:10px;font:inherit;background:#fff}.ticketGrid{display:grid;grid-template-columns:1fr 1fr;gap:10px}.ticketModalActions{display:flex;justify-content:flex-end;gap:8px;margin-top:16px}
@media(max-width:850px){.hubActions{grid-template-columns:1fr}.ticketGrid{grid-template-columns:1fr}.ticketModal{border-radius:15px}.crmStageEditor select{font-size:14px}}
.crmFileRow .fileView{min-width:0;flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:10px;font-weight:750;color:#344054;text-align:left;border:0;background:transparent;padding:0;cursor:pointer}

/* MR API HUB v1.0.1 — SCB premium visual system */
:root{--scb-green:#2fb71b;--scb-green-dark:#21970f;--scb-orange:#ff8612;--scb-ink:#20242b;--scb-muted:#7d8797;--scb-line:#e7ebef;--scb-bg:#f7f9f7;--scb-soft:#f1f7ef}
body{background:var(--scb-bg);color:var(--scb-ink)}
.shell{grid-template-rows:78px 104px 1fr;background:#fff}.scbTopbar{background:#fff;color:var(--scb-ink);border-bottom:1px solid var(--scb-line);padding:0 24px;box-shadow:0 1px 8px rgba(32,36,43,.03)}
.brandArea{height:100%;gap:34px!important}.tenantBrand{display:flex;align-items:center;gap:10px;color:var(--scb-ink)!important;text-decoration:none}.tenantBrand img{width:62px;height:52px;object-fit:contain;border-radius:8px}.tenantBrand div{display:flex;flex-direction:column}.tenantBrand b{font-size:15px;letter-spacing:-.01em}.tenantBrand small{font-size:10px;color:#98a2b3!important;text-transform:uppercase;letter-spacing:.08em;margin-top:2px}.mainNav{display:flex;align-items:stretch;height:100%;gap:8px}.mainNav .navLink{display:flex;align-items:center;gap:7px!important;color:#596273!important;font-size:13px!important;font-weight:750!important;border-radius:0!important;padding:0 13px!important;border-bottom:3px solid transparent}.mainNav .navLink span{font-size:17px}.mainNav .navLink:hover,.mainNav .navLink.active{color:var(--scb-green-dark)!important;background:transparent!important;border-bottom-color:var(--scb-green)}.topUser{color:#475467}.statusOnline{font-size:11px;padding:8px 11px;border:1px solid var(--scb-line);border-radius:10px;background:#fff;color:#4b5563}.statusOnline::first-letter{color:var(--scb-green)}.versionPill{background:#f3f5f7!important;color:#667085!important}.userName{font-size:12px;font-weight:750}.topbar .btnGhost{background:#f5f6f7;color:#344054}
.kpiStrip{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;padding:13px 24px;background:#fff;border-bottom:1px solid var(--scb-line)}.kpiCard{min-width:0;border:1px solid var(--scb-line);border-radius:15px;padding:13px 16px;display:flex;align-items:center;gap:12px;background:#fff;box-shadow:0 4px 14px rgba(32,36,43,.025)}.kpiIcon{width:38px;height:38px;border-radius:50%;display:grid;place-items:center;background:var(--scb-green);color:#fff;font-weight:900;font-size:17px;flex:0 0 auto}.kpiCard.orange .kpiIcon{background:var(--scb-orange)}.kpiCard div{min-width:0}.kpiCard small,.kpiCard em{display:block;font-style:normal}.kpiCard small{font-size:10px;color:#667085;font-weight:700}.kpiCard strong{display:block;font-size:21px;line-height:1.05;margin:2px 0;color:#1f2937}.kpiCard em{font-size:9px;color:#98a2b3}
.workspace{grid-template-columns:330px minmax(480px,1fr) 330px;background:var(--scb-line);min-height:0}.sidebar,.chat,.crmPanel{background:#fff}.sideHead{padding:14px 14px 12px}.sideTitleRow{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:11px}.sideTitleRow strong{display:block;font-size:14px}.sideTitleRow span{display:block;font-size:10px;color:#98a2b3;margin-top:2px}.readsTiny{font-size:9px!important;background:#f5f6f7;padding:4px 7px;border-radius:999px;color:#7d8797!important}.searchRow{position:relative}.searchRow input{background:#f8fafb;border-color:#e8ecef;padding:10px 12px}.searchRow button{width:40px;padding:0;background:#f5f6f7}.list{background:#fff}.item{display:grid;grid-template-columns:42px 1fr;gap:10px;padding:11px 13px;border-bottom:1px solid #f0f2f4}.item:hover{background:#f9fbf8}.item.active{background:#f1f8ee;border-left:3px solid var(--scb-green);padding-left:10px}.convAvatar{width:40px;height:40px;border-radius:50%;display:grid;place-items:center;background:#edf3eb;color:#3d5440;font-weight:850;font-size:12px;border:1px solid #dce8d8}.convBody{min-width:0}.name{font-size:12px;color:#252a31}.preview{font-size:11px;margin-top:3px;color:#7d8797}.time{font-size:9px}.tags{margin-top:6px;gap:4px}.channelBadge,.adBadge,.stageBadge{font-size:8.5px;padding:3px 6px;border-radius:999px;font-weight:800}.channelBadge{color:#1f8f1d;background:#edf9ec}.adBadge{background:#eef2ff;color:#5963d8}.stageBadge{background:#f3f5f7;color:#667085}.unread{background:var(--scb-orange);height:17px;min-width:17px;font-size:9px}.more{padding:10px 12px}.more .btn{font-size:11px}
.chatHead{height:76px;padding:10px 16px;background:#fff}.avatarCircle{width:40px;height:40px;border-radius:50%;display:grid;place-items:center;background:linear-gradient(135deg,#dff3da,#f5f9f3);border:1px solid #dce8d8;font-weight:900;color:#2e6730;font-size:12px;flex:0 0 auto}.chatTitle{font-size:14px}.chatSub{font-size:10px}.modeButtons .btn{font-size:10px;padding:8px 10px}.btnHuman{background:#eef2ff;color:#4248a8}.btnBot{background:#edf9ec;color:#278c21}.messages{background-color:#f8faf7;background-image:radial-gradient(#e8eee6 1px,transparent 1px);background-size:18px 18px;padding:18px}.bubble{border-radius:15px;box-shadow:0 1px 2px rgba(30,40,30,.05);font-size:12px}.out .bubble{background:#dff4d8;color:#253226;border-color:#cce9c4}.msgActor{color:#2b8d24!important}.out .msgActor{color:#2b8d24!important}.msgMeta{color:#7c8b7a;opacity:.9}
.adContext{background:#fff;padding:8px 14px 10px}.ad-card{border-color:#dfe7dc;background:#f8fbf7;box-shadow:0 1px 2px rgba(40,60,40,.025)}.ad-kicker{color:#2d8a25}.ad-meta span{background:#edf4eb;color:#567254}
.composer{padding:9px 14px 10px;background:#fff}.composerTools{display:flex;align-items:center;gap:7px;margin-bottom:7px}.composerTools select{height:32px;min-width:180px;max-width:280px;border:1px solid #e3e7ea;border-radius:8px;background:#fff;padding:0 9px;font-size:10px}.composerTools .btn{font-size:10px;padding:8px 10px}.attachButton{font-size:10px;font-weight:750;color:#475467;padding:7px 9px;border-radius:8px;border:1px solid #e3e7ea;cursor:pointer}.composerTools input[type=file]{display:none}.modernComposer{grid-template-columns:1fr auto!important;align-items:center;background:#fbfcfc;border:1px solid #e1e6e9;border-radius:14px;padding:5px 6px 5px 12px}.modernComposer textarea{border:0!important;background:transparent!important;outline:none;min-height:36px!important;padding:8px 0!important;box-shadow:none!important}.sendCircle{width:38px;height:38px;border:0;border-radius:50%;display:grid;place-items:center;background:var(--scb-green);color:#fff;font-size:16px;cursor:pointer;box-shadow:0 5px 12px rgba(47,183,27,.24)}.sendCircle:disabled{opacity:.45}.composeMeta{font-size:8.5px;margin:5px 3px 0}.templateRow{display:none}
.crmPanelHead{background:#fff;height:76px;border-bottom:1px solid var(--scb-line)}.crmEyebrow{color:var(--scb-green-dark)}.crmPanelHead strong{font-size:14px}.crmPanelBody{background:#fbfcfb;padding:12px}.crmCard{border-color:#e3e8e1;border-radius:14px;box-shadow:0 2px 8px rgba(32,36,43,.025)}.crmStageEditor select{border-color:#dfe5dd;background:#f6faf5}.crmPrimaryLink{background:var(--scb-green)}.ticketBtn{background:#fff4e8!important;color:#c96800!important;border:1px solid #ffd9ad!important}.deskBtn{border-color:#dfe5dd!important}.fileAddBtn{color:var(--scb-green-dark)}
.mobileBottom{display:none}
.brandedLogin{background:linear-gradient(135deg,#f7faf6 0%,#fff 60%)}.loginCard{border-color:#e1e8df;box-shadow:0 24px 60px rgba(33,60,30,.10)}.loginLogo{display:block;width:150px;height:105px;object-fit:contain;margin:0 auto 4px}.loginCard .brand{text-align:center;color:#242a27}.loginCard .sub{text-align:center}.loginCard .btnPrimary{background:var(--scb-green)}
@media(max-width:1250px){.shell{grid-template-rows:72px 92px 1fr}.scbTopbar{padding:0 14px}.tenantBrand img{width:52px;height:44px}.mainNav .navLink{padding:0 9px!important}.kpiStrip{padding:10px 14px}.workspace{grid-template-columns:300px minmax(420px,1fr) 292px}}
@media(max-width:1100px){.kpiStrip{grid-template-columns:repeat(2,1fr);height:auto}.shell{grid-template-rows:68px auto 1fr}.crmPanel{position:fixed;right:0;top:68px;bottom:0;width:min(360px,92vw);z-index:40;transform:translateX(101%);transition:.2s}.shell.crmOpen .crmPanel{transform:none}.crmClose{display:block}.workspace{grid-template-columns:310px 1fr}.tenantBrand div{display:none}.statusOnline{display:none}}
@media(max-width:850px){.shell{grid-template-rows:58px auto 1fr 60px}.scbTopbar{height:58px;padding:0 10px}.tenantBrand img{width:44px;height:38px}.mainNav{display:none}.userName,.versionPill{display:none}.topUser .btn{padding:7px 9px;font-size:10px}.kpiStrip{grid-template-columns:repeat(2,minmax(0,1fr));padding:8px 10px;gap:8px}.kpiCard{padding:9px 10px;border-radius:12px}.kpiIcon{width:30px;height:30px;font-size:13px}.kpiCard strong{font-size:17px}.kpiCard em{display:none}.workspace{grid-template-columns:1fr}.sidebar{display:grid}.shell.chatOpen .sidebar{display:none}.shell.chatOpen .chat{display:grid}.chatHead{height:62px;padding:8px 10px}.messages{padding:11px}.bubble{max-width:88%}.composerTools select{min-width:0;flex:1}.composerTools .btn{display:none}.mobileBottom{display:grid;grid-template-columns:repeat(4,1fr);position:fixed;left:0;right:0;bottom:0;height:60px;background:#1f2428;z-index:60}.mobileBottom a{color:#c9d0d2;text-decoration:none;display:flex;flex-direction:column;align-items:center;justify-content:center;font-size:15px;gap:2px}.mobileBottom a span{font-size:9px}.mobileBottom a.active{color:var(--scb-green)}.crmPanel{top:58px;bottom:60px}.composer{padding-bottom:max(10px,env(safe-area-inset-bottom))}}

/* v1.1 inbox filters + CRM creation */
.quickFilters{display:flex;gap:6px;flex-wrap:wrap;margin-top:10px}
.quickFilter{border:1px solid #e4e7eb;background:#fff;color:#4b5563;border-radius:999px;padding:7px 10px;font:700 11px/1.1 inherit;cursor:pointer;transition:.15s}
.quickFilter:hover{border-color:#9bd590;color:#18851b}.quickFilter.active{background:#eaf8e7;border-color:#9bd590;color:#16891b}
.ownerFilterWrap{position:relative;margin-top:9px}.ownerFilterBtn{width:100%;display:flex;justify-content:space-between;align-items:center;border:1px solid #e5e7eb;background:#fff;border-radius:10px;padding:9px 11px;font:700 12px inherit;color:#374151;cursor:pointer}
.ownerPopover{position:absolute;z-index:50;left:0;right:0;top:44px;background:#fff;border:1px solid #e5e7eb;border-radius:14px;box-shadow:0 14px 35px rgba(16,24,40,.15);padding:10px;max-height:330px;overflow:auto}
.ownerPopoverHead{display:flex;align-items:center;justify-content:space-between;padding:4px 3px 8px;font-size:12px}.ownerPopoverHead button{border:0;background:none;color:#1d8f1d;font-weight:700;cursor:pointer}
.ownerChoices{display:grid;gap:4px}.ownerChoice{display:flex;gap:9px;align-items:center;padding:8px;border-radius:9px;cursor:pointer}.ownerChoice:hover{background:#f6f8f6}.ownerChoice input{accent-color:#25b72b}.ownerChoice span{display:grid;min-width:0}.ownerChoice b{font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ownerChoice small{font-size:10px;color:#8b95a7;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ownerApply{width:100%;margin-top:8px}
.crmEmptyActions{display:grid;gap:8px;width:100%;margin-top:12px}.createDealInline{width:100%;margin:10px 0 4px}
@media(max-width:850px){.quickFilters{overflow-x:auto;flex-wrap:nowrap;padding-bottom:2px}.quickFilter{white-space:nowrap}.ownerPopover{position:fixed;left:12px;right:12px;top:auto;bottom:76px;max-height:55vh}}

/* v1.2 stages + owner editing */
.stageFilterInput{background:#fbfcfb!important;border-color:#dfe5dd!important}
.crmStageEditor select{cursor:pointer}
.crmCreateModal .stageFilterInput{margin-top:1px}

/* v1.5.5 — media, smart scroll & multi-line */
.chat{position:relative}
.lineManageBtn{display:inline-flex;align-items:center;gap:5px;margin-top:5px;padding:3px 8px;border:1px solid #d7dde3;border-radius:999px;background:#fff;color:#586069;font:inherit;font-size:10px;font-weight:800;cursor:pointer}
.lineManageBtn:hover{border-color:var(--scb-green,#57b530);color:#111827}
.msgMedia{display:grid;gap:7px;margin-top:8px}
.mediaLoad,.mediaOpen{display:inline-flex;align-items:center;gap:7px;max-width:100%;width:max-content;padding:8px 10px;border-radius:10px;border:1px solid rgba(148,163,184,.45);background:rgba(255,255,255,.75);color:inherit;font:inherit;font-size:12px;text-decoration:none;cursor:pointer;overflow-wrap:anywhere}
.out .mediaLoad,.out .mediaOpen{background:rgba(255,255,255,.12);border-color:rgba(255,255,255,.25)}
.chatAudio{width:min(360px,70vw);height:40px;display:block}
.chatImage{display:block;max-width:min(340px,66vw);max-height:320px;object-fit:contain;border-radius:10px;border:1px solid rgba(148,163,184,.35)}
.newMsgBadge{position:absolute;z-index:12;right:24px;bottom:106px;border:0;border-radius:999px;background:#1f2428;color:#fff;padding:9px 13px;font-weight:850;font-size:12px;box-shadow:0 8px 24px rgba(15,23,42,.22);cursor:pointer}
.lineModalBack{position:fixed;inset:0;z-index:120;background:rgba(15,23,42,.46);align-items:center;justify-content:center;padding:18px}
.lineModal{width:min(620px,96vw);max-height:min(680px,88vh);display:grid;grid-template-rows:auto 1fr auto;background:#fff;border-radius:18px;box-shadow:0 24px 80px rgba(15,23,42,.28);overflow:hidden}
.lineModalHead{display:flex;align-items:center;justify-content:space-between;padding:16px 18px;border-bottom:1px solid #e6eaed}.lineModalHead>div{display:grid;gap:3px}.lineModalHead span{font-size:11px;color:#7a858b}.lineModalHead button{width:34px;height:34px;border:0;border-radius:9px;background:#f2f4f5;font-size:20px;cursor:pointer}
.lineModalBody{padding:10px 16px;overflow:auto}.lineEmpty{padding:28px 8px;text-align:center;color:#879198}
.lineRow{display:flex;align-items:center;justify-content:space-between;gap:15px;padding:13px 4px;border-bottom:1px solid #edf0f2}.lineRow>div{display:grid;gap:3px}.lineRow>div span{font-size:10px;color:#899399}.lineRow label{display:flex;align-items:center;gap:7px;font-size:11px;color:#4b5563;cursor:pointer}.lineRow input{accent-color:var(--scb-green,#57b530)}
.lineModalFoot{display:flex;justify-content:flex-end;gap:8px;padding:13px 16px;border-top:1px solid #e6eaed;background:#fafbfb}
@media(max-width:850px){.newMsgBadge{right:14px;bottom:122px}.lineModalBack{padding:0;align-items:flex-end}.lineModal{width:100vw;max-height:78vh;border-radius:18px 18px 0 0}.lineRow{align-items:flex-start;flex-direction:column}.chatAudio{width:72vw}.chatImage{max-width:72vw}}

/* v1.5.5 owner search + explicit media downloads */
.ownerSearchWrap{padding:0 2px 8px}.ownerSearchInput{width:100%;height:36px;border:1px solid #d9dee7;border-radius:10px;background:#f8fafc;padding:0 11px;font:inherit;font-size:12px;outline:none}.ownerSearchInput:focus{border-color:var(--tenant-primary,#55b936);box-shadow:0 0 0 3px rgba(85,185,54,.10);background:#fff}.ownerEmpty{padding:14px 10px;text-align:center;color:#8b95a7;font-size:12px}.mediaResolved{display:grid;gap:6px;width:max-content;max-width:100%}.mediaResolvedFile{grid-template-columns:minmax(0,1fr) auto;align-items:center;width:100%}.mediaDownload{display:inline-flex;align-items:center;justify-content:center;width:max-content;max-width:100%;padding:6px 9px;border-radius:8px;border:1px solid rgba(148,163,184,.42);background:rgba(255,255,255,.82);color:inherit;text-decoration:none;font-size:11px;font-weight:700;cursor:pointer}.mediaDownload:hover{background:#fff}.out .mediaDownload{background:rgba(255,255,255,.14);border-color:rgba(255,255,255,.28)}
@media(max-width:850px){.mediaResolvedFile{grid-template-columns:1fr}.mediaDownload{min-height:34px}}

/* v1.5.7 — Desk + Read state + Line catalog */
.sideActions{display:flex;gap:8px;margin:10px 0}.compactBtn{padding:8px 10px;font-size:12px;flex:1}.chatActions{gap:7px;flex-wrap:wrap}.chatActions #readStateBtn.isUnread{border-color:var(--tenant-accent,#f59e0b);background:#fff7ed}.lineCatalogTools{display:grid;grid-template-columns:1fr 1fr auto auto;gap:8px;padding:12px;border-bottom:1px solid #e5e7eb}.lineCatalogTools input,.startConversationFields input,.startConversationFields select{width:100%;border:1px solid #d9dee7;border-radius:10px;padding:10px;background:#fff}.catalogLineRow .lineStatus{font-size:11px;padding:4px 8px;border-radius:999px;background:#edf7e9;color:#3f7d2a}.startConversationFields{display:grid;gap:12px;padding:16px}.startConversationFields label{display:grid;gap:6px;font-size:12px;font-weight:700;color:#4b5563}.startHint{font-size:12px;color:#6b7280;background:#f7f8fa;border-radius:10px;padding:10px}.globalLinesModal,.startConversationModal{max-width:720px}.lineRow>div span{display:block}.lineRow label{font-size:12px}.lineManageBtn{max-width:260px}
@media(max-width:850px){.sideActions{margin-top:8px}.chatActions #readStateBtn,.chatActions #deskOpenBtn{font-size:11px;padding:7px 8px}.lineCatalogTools{grid-template-columns:1fr}.globalLinesModal,.startConversationModal{width:calc(100vw - 18px);max-width:none}.lineModalBody{max-height:54vh}}

/* v1.5.7 — multi-line alert */
.multiLineBadge{display:inline-flex;align-items:center;gap:4px;padding:3px 7px;border-radius:999px;background:#fff3cd;color:#8a5b00;border:1px solid #f1d58a;font-size:11px;font-weight:800}
.multiLineAlert{margin:8px 12px 0;padding:10px 12px;border:1px solid #f1d58a;background:#fff8df;border-radius:12px;display:flex;align-items:center;justify-content:space-between;gap:12px;color:#6c4a00}
.multiLineAlert>div{display:flex;flex-direction:column;gap:3px;min-width:0}.multiLineAlert b{font-size:13px}.multiLineAlert span{font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:720px}
@media(max-width:850px){.multiLineAlert{margin:8px 8px 0;align-items:flex-start}.multiLineAlert span{white-space:normal;max-width:none}}

/* v1.5.11 — compact fixed acquisition origin */
.chat{display:grid;grid-template-rows:76px auto auto minmax(0,1fr) auto;min-height:0;height:100%;overflow:hidden}
.chatHead{min-height:76px}
.adContext{
  position:relative;
  z-index:4;
  padding:6px 14px;
  background:#fff;
  border-bottom:1px solid #edf0f3;
  max-height:104px;
  overflow:auto;
}
.adContext .ad-card{
  max-width:none;
  min-height:0;
  background:#fffaf0;
  border-color:#f2d48a;
  padding:7px 9px;
  gap:8px;
  border-radius:10px;
}
.adContext .ad-card img{
  width:56px;
  height:56px;
  border-radius:8px;
}
.adContext .ad-kicker{
  color:#8a5b0a;
  font-size:10px;
  margin-bottom:2px;
}
.adContext .ad-copy strong{font-size:12px}
.adContext .ad-copy p{
  font-size:11px;
  margin:2px 0 4px;
  line-height:1.25;
  max-height:32px;
  overflow:hidden;
}
.adContext .ad-meta{gap:4px}
.adContext .ad-meta span{
  font-size:9px;
  padding:3px 5px;
}
.multiLineAlert{
  position:relative;
  z-index:3;
  flex:none;
  margin:0;
}
.messages{
  min-height:0;
  height:100%;
  overflow:auto;
}
.composer{
  flex:none;
  position:relative;
  z-index:5;
  background:#fff;
  padding:10px 14px;
}
.composerTools{margin-bottom:6px}
.modernComposer textarea{min-height:52px}
@media(max-width:850px){
  .chat{grid-template-rows:68px auto auto minmax(0,1fr) auto}
  .adContext{
    padding:5px 8px;
    max-height:92px;
  }
  .adContext .ad-card img{
    width:46px;
    height:46px;
  }
  .composer{
    padding:8px 10px;
  }
}

/* Final layout guard v1.5.11 */
.workspace{min-height:0}
.chat{min-height:0}
.messages{min-height:0;overflow-y:auto}
.composer{min-height:92px}


/* v1.5.19 — structural Inbox height fix
   The shell really has 3 rows: topbar, KPI strip, workspace.
   Workspace is bounded to the viewport; only messages scroll. */
html,body,#app,.shell{
  height:100%;
  min-height:0;
}
body{
  overflow:hidden;
}
.shell{
  height:100dvh;
  min-height:0;
  display:grid;
  grid-template-rows:64px auto minmax(0,1fr);
  overflow:hidden;
}
.kpiStrip{
  min-height:0;
  flex:none;
}
.workspace{
  height:auto;
  min-height:0;
  overflow:hidden;
  align-self:stretch;
}
.sidebar,
.chat,
.crmPanel{
  min-height:0;
  height:100%;
  overflow:hidden;
}
.sidebar{
  display:grid;
  grid-template-rows:auto minmax(0,1fr) auto;
}
.list{
  min-height:0;
  overflow-y:auto;
}
.chat{
  display:grid;
  grid-template-rows:auto auto auto minmax(0,1fr) auto;
  min-height:0;
  height:100%;
  overflow:hidden;
}
.chatHead,
.adContext,
.multiLineAlert,
.composer{
  min-height:0;
}
.messages{
  min-height:0;
  height:auto;
  overflow-y:auto;
  overflow-x:hidden;
}
.composer{
  position:relative;
  z-index:10;
  background:#fff;
  border-top:1px solid #e5e7eb;
  padding:10px 14px 12px;
  overflow:visible;
}
.crmPanel{
  display:flex;
  flex-direction:column;
}
.crmPanelBody{
  min-height:0;
  overflow-y:auto;
}
@media(max-width:850px){
  .shell{
    grid-template-rows:56px auto minmax(0,1fr);
  }
  .workspace{
    min-height:0;
  }
  .shell.chatOpen .chat{
    display:grid;
    grid-template-rows:auto auto auto minmax(0,1fr) auto;
  }
}


/* v1.5.21 — definitive chat sizing */
.chat{
  display:grid;
  grid-template-rows:auto auto auto minmax(0,1fr) auto;
  min-height:0;
  height:100%;
  overflow:hidden;
}

.chatHead,
.adContext,
.multiLineAlert,
.composer{
  min-height:0;
  flex:none;
}

.messages{
  min-height:0 !important;
  height:auto !important;
  max-height:none !important;
  align-self:stretch;
  overflow-y:auto !important;
  overflow-x:hidden;
  box-sizing:border-box;
}

.composer{
  position:relative;
  inset:auto;
  z-index:10;
  align-self:stretch;
  width:100%;
  box-sizing:border-box;
  background:#fff;
  border-top:1px solid #e5e7eb;
}

/* The chat column itself never scrolls; only the message history does. */
.workspace,
.chat{
  overscroll-behavior:none;
}

@media(max-width:850px){
  .shell.chatOpen .chat{
    display:grid;
    grid-template-rows:auto auto auto minmax(0,1fr) auto;
    min-height:0;
    height:100%;
    overflow:hidden;
  }
  .messages{
    min-height:0 !important;
    height:auto !important;
  }
}

/* v1.5.22 — explicit chat grid rows
   Optional ad/multi-line blocks can hide without shifting messages/composer. */
.chat{
  display:grid;
  grid-template-rows:auto auto auto minmax(0,1fr) auto;
  min-height:0;
  height:100%;
  overflow:hidden;
  position:relative;
}
.chat > .chatHead{grid-row:1}
.chat > .adContext{grid-row:2}
.chat > .multiLineAlert{grid-row:3}
.chat > .messages{
  grid-row:4;
  min-height:0 !important;
  height:auto !important;
  overflow-y:auto !important;
  overflow-x:hidden;
}
.chat > .composer{
  grid-row:5;
  min-height:0;
  height:auto;
  align-self:stretch;
  position:relative;
  z-index:10;
}
.chat > .newMsgBadge{
  position:absolute;
  z-index:12;
}

/* Hidden optional rows collapse to zero but do not alter row assignment. */
.chat > .adContext[style*="display:none"],
.chat > .multiLineAlert[style*="display:none"]{
  min-height:0;
}

@media(max-width:850px){
  .shell.chatOpen .chat{
    display:grid;
    grid-template-rows:auto auto auto minmax(0,1fr) auto;
    min-height:0;
    height:100%;
    overflow:hidden;
  }
}
.audioRecordBtn{white-space:nowrap}.audioRecordBtn.recording{border-color:#dc2626!important;color:#b91c1c!important;background:#fef2f2!important}


/* v1.5.40 — mobile chat as app + CRM drawer access */
@media(max-width:850px){
  .shell.chatOpen .kpiStrip{display:none}
  .shell.chatOpen{grid-template-rows:58px 1fr 60px}
  .shell.chatOpen .chat{grid-template-rows:auto auto auto minmax(0,1fr) auto}
  .shell.chatOpen .chatHead{height:auto;min-height:104px;display:flex;flex-direction:column;align-items:stretch;gap:8px;padding:8px 10px;background:#fff}
  .shell.chatOpen .chatIdentity{width:100%;min-width:0}
  .shell.chatOpen .chatIdentity>div{flex:1;min-width:0}
  .shell.chatOpen .chatSub{max-width:100%;font-size:10px}
  .shell.chatOpen .chatActions{width:100%;display:flex;gap:6px;overflow-x:auto;padding-bottom:1px;scrollbar-width:none;-webkit-overflow-scrolling:touch}
  .shell.chatOpen .chatActions::-webkit-scrollbar{display:none}
  .shell.chatOpen .chatActions>.btn,.shell.chatOpen .modeButtons .btn{white-space:nowrap;flex:0 0 auto;padding:8px 10px;font-size:11px}
  .shell.chatOpen .crmMobileBtn{display:inline-flex!important;order:-3;background:#eaf8e7;color:#167d19;border:1px solid #bfe4b9}
  .shell.chatOpen #deskOpenBtn{order:-2}
  .shell.chatOpen #readStateBtn{order:-1}
  .shell.chatOpen .modeButtons{display:flex!important;flex:0 0 auto}
  .shell.chatOpen .crmPanel{top:58px;bottom:60px;width:100vw;max-width:none;border-left:0;z-index:90;background:#fff}
  .shell.chatOpen .crmPanelHead{height:58px;position:sticky;top:0;z-index:2}
  .shell.chatOpen .crmPanelBody{padding:12px 12px 24px}
  .shell.chatOpen .crmCard{border-radius:16px;padding:14px}
  .shell.chatOpen .crmPrimaryLink{padding:13px 12px;font-size:13px}
}

/* v1.5.42 - calidad editable + enviar adjunto CRM al chat */
.crmQualityEditor{margin-top:10px;padding:10px;border:1px solid #d7ead1;border-radius:11px;background:#f6fbf3}
.crmQualityEditor span{color:#4b7f34}
.crmFileRow .fileView{min-width:0;flex:1;text-align:left;border:0;background:transparent;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:10px;font-weight:750;color:#344054;cursor:pointer}
.fileSendChat{border:1px solid #b7df9f;background:#eef9e8;color:#2f7d16;border-radius:8px;padding:6px 8px;font-size:9px;font-weight:900;cursor:pointer;white-space:nowrap}
.fileSendChat:hover{background:#def4d1}.fileSendChat:disabled{opacity:.55;cursor:wait}
@media(max-width:760px){.crmFileRow{align-items:stretch;flex-wrap:wrap}.crmFileRow .fileView{flex-basis:100%}.fileSendChat{flex:1;font-size:11px;padding:9px}.fileDelete{width:36px;height:36px}}

/* v1.5.43 - archivos CRM apilados, sin scroll lateral */
.crmFileList{overflow-x:hidden}
.crmFileRow{
  display:grid;
  grid-template-columns:minmax(0,1fr) auto;
  gap:7px;
  align-items:center;
  width:100%;
  min-width:0;
  box-sizing:border-box;
}
.crmFileRow .fileView{
  grid-column:1 / -1;
  width:100%;
  min-width:0;
  white-space:normal;
  overflow-wrap:anywhere;
  line-height:1.25;
}
.fileSendChat{
  grid-column:1;
  width:100%;
  min-width:0;
  white-space:normal;
  text-align:center;
  padding:8px 10px;
}
.fileDelete{grid-column:2;grid-row:2}
@media(max-width:760px){
  .crmFileRow{grid-template-columns:minmax(0,1fr) 38px;flex-wrap:unset}
  .crmFileRow .fileView{grid-column:1 / -1;flex-basis:auto}
  .fileSendChat{grid-column:1;font-size:11px;padding:10px}
  .fileDelete{grid-column:2;grid-row:2;width:38px;height:38px}
}